Golden Era Insurance Agency Privacy & Security Policy

Last Updated: 8/29/2024

Golden Era Insurance Agency ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy & Security Policy ("Policy") explains how we collect, use, share, and safeguard your information when you visit our website ("Website"). By accessing or using our Website, you agree to the terms of this Policy. If you do not agree, please do not use our Website.

We may collect the following types of information when you use our Website:
  • Personal Information: Information that identifies you personally, such as your name, address, email address, phone number, and other contact details. We collect this information when you fill out forms on our Website, request information, or contact us.
  • Non-Personal Information: Information that does not identify you personally, such as your IP address, browser type, operating system, and browsing behavior on our Website. This information is collected automatically through cookies, web beacons, and other tracking technologies.
  • Financial Information: If you use our services to make payments, we may collect financial information, such as credit card numbers or bank account details, through our secure payment processor.
We use the information we collect for the following purposes:
  • To provide, maintain, and improve our services and Website.
  • To respond to your inquiries, process your requests, or complete transactions.
  • To communicate with you, including sending you promotional materials or other information related to our services.
  • To analyze and understand how users interact with our Website to improve user experience.
  • To comply with legal obligations and protect the rights, property, or safety of Golden Era Insurance Agency, our customers, or others.
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers are obligated to protect your information and only use it for the purposes for which it was shared.
  • For Legal Reasons: We may disclose your information if required by law, court order, or other legal processes, or if we believe it is necessary to protect the rights, property, or safety of Golden Era Insurance Agency, our customers, or others.
  • In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
Our Website uses cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage.
  • Cookies: Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. You can control the use of cookies through your browser settings.
  • Web Beacons: Web beacons are small graphic images that may be included in our emails and on our Website to track usage and monitor the effectiveness of our marketing campaigns.
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
  • Encryption: We use encryption technologies, such as Secure Socket Layer (SSL), to protect your data during transmission.
  • Access Controls: Access to personal information is restricted to authorized employees, agents, or contractors who need it to perform their job functions.
  • Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
  • Opt-Out: You may choose to opt out of receiving promotional communications from us by following the unsubscribe instructions in the email or contacting us directly.
  • Access and Update Information:You may request access to the personal information we hold about you and request corrections or deletions of inaccurate information.
  • Cookies:You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Our Website may contain links to third–party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.
If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Website, you consent to the transfer, storage, and processing of your information in the United States, where data protection and privacy regulations may differ from those of your home country.
We reserve the right to modify or update this Policy at any time. We will notify you of any changes by posting the updated Policy on our Website with a new "Last Updated" date. Your continued use of the Website following any changes constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or comments about this Privacy & Security Policy, or if you need to update or delete your information, please contact us at:
Golden Era Insurance Agency
200 Brown Road
Suite 203
Fremont, CA 94539
(510) 270-8141
info@goldenerainsurance.com
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to request information regarding the collection, use, and sharing of your personal information, as well as the right to request the deletion of your personal information under certain conditions. To exercise these rights, please contact us using the information provided above.
  • Severability: If any provision of this Policy is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
  • Entire Agreement: This Policy constitutes the entire agreement between you and Golden Era Insurance Agency concerning your privacy and security on the Website.

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